Compliance

This policy is prepared to comply with the Data Privacy Act of 2012 (DPA), enacted by Congress in August 2012 as Republic Act No. 10173, and its Implementing Rules and Regulations (“IRR”), issued by the National Privacy Commission.

Personal Data

Almost Heaven Lake Resort values the privacy and the confidentiality of its members’ Personal Data. This includes but is not limited to:

• 
  Birthdate
• Marital Status
• Biological Gender
• Biological Age
• Permanent and Current Home Address
• Landline and Mobile Numbers
• Email Address
• Company of employment
• Office Address
• Occupation and position

Personal Data Other than Yours

Personal data submitted by our members may also include but are not limited to:

• 
  Your spouse’s name
• Dependent’s name/s
• Children’s name/s
• Parent/s name/s

By submitting the above Personal Data, you attest that these parties have explicitly given you consent to process his or her Personal Data in accordance with our privacy policy.

Consent

By providing Almost Heaven Lake Resort with your Personal Data, you hereby confirm your agreement to the terms and conditions stated within this Privacy Policy.

You will also explicitly consent and authorize Almost Heaven Lake Resort to process and use your Personal Data.

Collection

Almost Heaven Lake Resort may collect your Personal Data through the means including not limited to the following:

• 
  Printed registration forms at the Almost Heaven Lake Resort
• Online registration forms at the Almost Heaven Lake Resort’s website (both desktop and mobile).
• Interactions with our reservation agents through phone, email, chat, and social media accounts.
• Availing of offers, promos, benefits, and services offered by Almost Heaven Lake Resort
• Responses and submission of information through surveys, printed or digital (through email, social media polls, or Almost Heaven Lake Resort’s website, both desktop and mobile).
• Provided information via other requests, complaints and inquiries.
• Visits and use of our website, social media sites and other digital platforms.
• Social media via tagging, reposting or mentioning Almost Heaven Lake Resort, its subsidiaries and partners on any social media account.
• Website analytics tools
• IP addresses
• Cookies

Use and Disclosure of Personal Data

Almost Heaven Lake Resort may disclose its member’s Personal Data to the following:

• 
  Its employees
• Duly authorized representatives
• Related companies (including management company - Haraya Hospitality, Inc.)
• Assignees and 3rd party service providers.

Personal Data Protection

Almost Heaven Lake Resort is committed to protecting the privacy of all submitted Personal Data by its members. This includes Personal Data transferred to 3rd parties performing services on behalf of Almost Heaven Lake Resort.

Any Personal Data provided to Almost Heaven Lake Resort as stated in the COLLECTION section of this policy will be processed only for the declared purpose for its collection.

Almost Heaven Lake Resort will process Personal Data according to the general principles of transparency, legitimate purpose and proportionality.

Almost Heaven Lake Resort will not provide or sell any collected Personal Data to any unrelated or unauthorized 3rd party.

All such persons or service providers that Almost Heaven Lake Resort is affiliated with are required to protect the confidentiality and privacy of all Personal Data as stated in this Privacy Policy.

Protection Measures

Almost Heaven Lake Resort maintains the following measures (including but not limited to) to ensure protection of our Guests’ Personal Data against disclosure, loss, theft, unauthorized access, modification or usage:

• 
  Password encryption of data
• Restricted file access to authorized employees
• Firewall security
• Regular audit trails

Disclaimer

These implemented measures may still be subject to human and operational error and are not completely foolproof. Almost Heaven Lake Resort has taken contingencies to prevent unauthorized access, improper processing, or usage of Guests’ Personal Data through the above stated measures.

Withdrawal of Consent

Guests can withdraw consent of Personal Data storage and usage from Almost Heaven Lake Resort at any time via a request through admin@almostheavenlakeresort.com.ph.

Depending on the nature of your withdrawal, Almost Heaven Lake Resort may not be in a position to continue to extend our benefits and services to you.

3rd Parties

Sites, services and/or other platforms accessed through Almost Heaven Lake Resort’s website may have been independently developed by other 3rd parties.

Almost Heaven Lake Resort has no control over and does not maintain these sites and platforms. Henceforth, Almost Heaven Lake Resort will not be responsible the privacy and policies and practices of these 3rd parties.

This privacy policy only applies to Almost Heaven Lake Resort’s website. Guests are advised to study these 3rd party privacy policies at their own discretion.

Data Availability

Personal Data submitted or published in the Almost Heaven Lake Resort website may be available worldwide via internet access and/or Cloud Storage services.

Almost Heaven Lake Resort does not have nor maintain control over the use and misuse of such information.

Cookies

Almost Heaven Lake Resort website uses cookies i.e. identifier data, stored in the memory of the device you use when you visit and access our sites.

Cookies are used to recognize the devices you use in order to improve your user experience. These may also provide information to the owners of the site.

These cookies are encrypted and do not save any Personal Data about you. Please note that If you disable or block cookies, you will not be unable to access the full services of Almost Heaven Lake Resort’s website.

Contact Us

If you have questions about Almost Heaven Lake Resort’s Privacy Policy Statement, or Almost Heaven Lake Resort’s data processing methods, you can contact us by sending us an email at admin@almostheavenlakeresort.com.ph